Please give us your mail to initialize your password. How to find my product reference? Choose your product range by clicking on the visual or enter the name or the reference of your Tefal product in the search engine on the left of the page.
You will find all the answers regarding your product. Your product reference is usually located on the back of your product. It is composed of letters and numbers. About Tefal. Forgotten password. In some regions where the water contains high levels of iron, the natural lime deposit inside your kettle may take on a brown or black colour. During use: Follow the instructions in the user manual: keep to the filling level and only fill with water After use: Always empty the excess water from your kettle Maintenance: Descale regularly, at least once a month and more often if you live in a hard water area.
You may have overfilled the kettle causing water to either leak down the outsides of the kettle when boiling or water to get into the internal steam vent which means water will appear at the base of the kettle on the work surface.
Only ever fill your kettle up to the Maximum mark. Also the condensation on the lid may have dripped down on to the work surface. Because power consumption is high, it may omit some heat. Use a power plug exclusively for the kettle. If there is enough heat that it could cause a burn or if the plastic is deformed, please stop use, and arrange a repair and inspection. The internal parts may make noises with the change in temperature.
There is nothing wrong with it. Electric kettles are designed to turn off when they sense steam. This steam may condense and drops of water may fall from the bottom of the handle. This is not a fault. It will also not cause any fault with your kettle. Immediately after boiling, the sensor that automatically turns the power off will be hot, and the power switch may not operate. Wait until the sensor has cooled and then try again. After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance.
If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre.
This usually happens when the kettle is new; pour away the water from the first few uses. If the problem persists, fill the kettle to its maximum level and add 2 teaspoons of bicarbonate of soda. Boil the kettle, pour away the water and rinse the kettle. This phenomenon is normal in hard water regions. It is caused by the calcium and magnesium carbonate present in the water. Tip: regular descaling will be necessary. Electric kettles boil the necessary amount for the necessary time and are not usually equipped with features to keep water warm.
It boils water very quickly so there is no need to keep water warm. Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point. Find more detailed information in the Guarantee section of this website.
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Frequent questions. How to better use my product. A little water splashes from the spout at the start of filling a cup. Is this normal? If you have any queries please call our Helpline: Previous Page.
Next Page. Page 2 The Claris Filter cartridge should be replaced after A Water tank for 10 minutes before launching a new cycle. Using your appliance keep them in a safe place: Tefal cannot be held approximately 50 litres of water used, or after B Tank lid responsible for incorrect use.
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